If you're unable to track your order, in most cases it usually means that the order has not been shipped yet. Please don’t worry, this is normal, and your order should be on its way soon.
A pre-order allows you to purchase an item that is currently out of stock. Once the item becomes available again, it will be shipped to you as soon as possible. Please note that pre-orders may take additional time to ship due to high demand and order volume.
Most orders arrive within 5 days or less! Just a heads up—pre-order items may take a bit longer to ship, but we’ll keep you updated every step of the way.
When you order something that's pre-order (not ready yet) and something that's in stock (ready now) at the same time, we'll send them all together in one box. This helps us save on shipping costs so we don't have to charge you extra. It also means we'll wait until everything is ready before we send your package.
Yes, we do! We offer international shipping to select countries, including the UAE and more. Shipping times and rates may vary based on your location.
